Shipping policy
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping (5-10 business days) – Free on all orders over $XX.
- Express Shipping (2-5 business days) – Available at an additional cost.
- International Shipping (7-14 business days) – Rates calculated at checkout.
Delivery times may vary based on location, customs delays, or unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking to update.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Some countries may have restrictions or additional customs duties, which are the buyer’s responsibility.
Lost, Stolen, or Delayed Packages
FlipSide Luggage is not responsible for lost or stolen packages. If your order is delayed or missing, please contact the shipping carrier first. If you need further assistance, reach out to our support team at [your email].
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos, and we’ll assist with a replacement or refund.
For any questions, feel free to contact us at [your email].